CLC Fitness - General Terms & Conditions Dated: 28 May 2026 (Supersedes terms dated May 2025)
Please note that separate terms and conditions apply in relation to stand-alone online fitness programmes, including but not limited to PerimenoCore, PerimenoCore Advanced and Strong in the Sunshine. These can be accessed here.
For our privacy policy, please click here
1. Definitions:
"You/Your" means the client. "CLC Fitness" means Carly Corrigall t/a CLC Fitness. "Session" means a personal training session or coaching call. "Class" means an exercise class (online or in-person). "Monthly Membership" means a recurring subscription for Train with Carly online classes. “Site” means this website whose address is www.clcfitness.co.uk
2. Pricing:
CLC Fitness may change prices, but this won't affect pre-paid sessions/memberships.
3. Payment:
a. Full payment is required:
(i) For session blocks: before the first session.
(ii)For pay-as-you-go sessions/classes: before the session/class.
(iii) For Monthly Membership: in advance by the 1st of the month (or 25th of the preceding month by standing order/bank transfer). Late payment may result in suspended access.
b. Advance payment for discounted multi-month memberships is non-refundable and non-transferable.
c. Accepted methods: online payment, cash, bank transfer.
d. Payments are non-refundable and non-transferable, subject to CLC Fitness's discretion and your statutory cancellation rights for online services (see clause 5).
e. Blocks of 5 sessions expire 6 weeks from purchase.
f. Blocks of 10 sessions expire 12 weeks from purchase. Unused sessions may be forfeited without refund (in CLC Fitness's sole discretion).
g. Monthly class membership gift certificates must be activated by email within 6 months of purchase, otherwise they are void.
4. Session Dates and Times:
a. Session times are agreed between you and CLC Fitness.
b. Sessions start on time; late arrival by you will not extend the session unless agreed by CLC Fitness.
c. If CLC Fitness is late, the time will be added to the session or a future session.
5. Cancellation and Refund Policy:
a. For PT sessions, 24 hours' notice is required for cancellation/rescheduling via email or phone.
b. For classes, 24 hours' online notice is required for cancellation/rescheduling. Monthly memberships cannot be cancelled/rescheduled (see 5(e)). Some classes/packages are non-refundable/non-cancellable as stated at booking.
c. Failure to attend or provide sufficient notice will result in forfeiture of payment (or immediate payment due for pay-as-you-go).
d. If CLC Fitness cancels a session/class, it will be rescheduled or refunded.
e. For Monthly Membership cancellation/downgrade from/to a single class/double class membership after the initial 3-month minimum term, one full calendar month's written notice is required. You are responsible for cancelling/amending payment arrangements. No pro-rata refunds.
f. All Monthly Memberships have an initial non-cancellable/non-refundable/non-transferable 3-month minimum term. After this, they will auto-renew monthly or you can purchase another block.
g. Packages (e.g., The Reboot (including the VIP Reboot), membership gift vouchers/blocks) are non-refundable and non-transferable once purchased, save in so far as your statutory rights provide otherwise or as set out in the remaining paragraphs of this clause 5.
h. Should you decide to purchase a coaching programme or any personalised product from this Site (which includes but shall not be limited to the Reboot and Reboot VIP) then you will enter into a contract of sale with CLC Fitness at the point of sale.
i. Should you choose to cancel within the 14 day period after delivery has commenced, any refund due will be reduced to reflect the value of coaching, support, content access, live sessions and personalised work already provided. Deductions will be calculated on a reasonable and proportionate basis.
j. Where a payment plan is selected at the point of purchase, this represents a commitment to the full programme fee and is not a monthly rolling subscription. Remaining instalments will continue to fall due for the agreed minimum term regardless of usage, engagement level, attendance at coaching sessions, completion of onboarding materials or access to programme content.
k. CLC Fitness reserves the right to determine whether any request to pause, downgrade, transfer or defer coaching support will be accommodated. Any such arrangement is entirely at the discretion of CLC Fitness and does not alter the original payment obligations unless agreed in writing.
l. Due to the personalised nature of coaching services, no refunds or credits will be provided for unused coaching sessions, missed calls, unused programme access or failure to engage with the programme materials.
6. Informed Consent and Disclaimer:
a. You will sign a PAR-Q/Informed Consent form before your first session/class, where applicable.
b. Failure to sign implies acceptance of the PAR-Q/Informed Consent terms.
c. For online workouts and free content, exercise is at your own risk. While CLC Fitness aims to provide safe and effective workouts, not all exercises are suitable for everyone.
d. You acknowledge and accept the risks involved.
7. Reviews and Testimonials: By providing a review/testimonial, you grant CLC Fitness a perpetual, worldwide, royalty-free, non-exclusive license to use it in any media.
8. Privacy Policy & Data Protection: Your personal data will be processed in accordance with the CLC Fitness Privacy Policy, available here. By using our services, you consent to the processing of your data as described in the Privacy Policy, including for health/fitness assessment, contact regarding relevant services, and sharing with the Government's COVID-19 test and trace program (if applicable). You agree to be contacted by various methods.
9. Liability:
a. Subject to clause 9(g), CLC Fitness's liability is limited to direct loss.
b. Subject to clause 9(g), CLC Fitness excludes liability for indirect loss, consequential loss, data loss, loss of income/profit, property damage/loss, and third-party claims arising from our services, website use, information provided, or other causes.
c. To the fullest extent permitted by law, CLC Fitness disclaims all express or implied representations or warranties regarding our services, products, information, or website, subject to clause 9(g).
d. Regarding COVID-19, CLC Fitness accepts no liability for contracting COVID-19 or actions taken as a result of this clause.
e. You participate in physical exercise/training at your own risk, subject to clause 9(g).
f. You voluntarily participate and assume all risks of personal injury, subject to clause 9(g).
g. For the avoidance of doubt, CLC Fitness does not exclude or limit liability for: (i) Death or personal injury caused by our negligence; and (ii) Fraudulent misrepresentation.
10. Miscellaneous and Governing Law:
a. CLC Fitness may update these terms on its website; new terms apply to purchases/website use after posting.
b. These terms govern all purchases, website use, and services provided by CLC Fitness, superseding prior agreements (except fraudulent misrepresentation).
c. If any term is invalid, the remaining terms remain valid.
d. These terms are governed by English law, and the courts of England and Wales have exclusive jurisdiction.
These are the terms and conditions dated 28 May 2026.